Servicing your Rolex
THE SERVICING PROCESS
Every Official Rolex Retailer and Rolex affiliate is authorized to receive your Rolex watch for servicing. Upon receiving your watch, a member of staff notes any requests you may have. The watch is then sent to a watchmaker.
ASSESSMENT OF THE WATCH
PREPARATION FOR SERVICING
DISMANTLING OF THE MOVEMENT
CLEANING OF THE COMPONENTS
ASSEMBLY AND LUBRICATION OF THE MOVEMENT
REFINISHING OF THE CASE AND BRACELET
The case is completely disassembled and the middle case, bezel, case back and bracelet are re-polished or satin-finished according to their original finish. These delicate operations require great care and dexterity.
ASSEMBLY OF THE CASE
CASING OF THE MOVEMENT
PRECISION TEST
After casing the movement, the watchmaker measures its chronometric precision once again and makes any final adjustments necessary for it to meet Rolex requirements. The case back is then screwed down, and your watch undergoes another Rolex-specific test lasting at least 24 hours to verify the performance of the movement over time.